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NPI National Accounts Department

Centralized Coordination across North America

Founded in 1987, National Property Inspections, Inc. is a franchisor based in Omaha, NE. With more than 200 locations across the United States and Canada, we have the network and expertise to offer you premium, local inspection services. The National Property Inspections, Inc. National Accounts department offers a centralized point of contact for our commercial clients. We’ll help you coordinate your inspection services across multiple locations. For clients in need of a one-time inspection, we can help you set up services with an NPI inspector in your local area.

For a list of NPI services, click here. For a list of our clients types, click here.

To contact the National Accounts department, submit our form or call us directly at (800) 333-9807, ex. 30.

To learn more about our franchise opportunity, click here.

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Meet the Team


Kenn Garder Accounts Manager Envelope Phone

Kenn Garder, National Accounts Manager

As manager of the NPI National Accounts department, Kenn guides our clients throughout the commercial inspection process. He serves as the central point of contact for our national clients.

Kenn also provides residential and commercial technical support for our inspectors. He teaches the commercial inspection segment of the NPI training program. Kenn has been with NPI since 2006.

Dee Little Accounts Supervisor Envelope Phone

Dee Little, National Accounts Supervisor

Dee assists the NPI National Accounts Department with placement and follow-up of all inspections orders. Her other tasks include conducting research projects and invoicing. She joined National Property Inspections, Inc. in 2006.


Shauna Nilsen Accounts Coordinator Envelope Phone

Shauna Nilsen, National Accounts Coordinator

Shauna has 12 years experience in research and development of policies and procedures, and training manuals. She is currently assisting the NPI National Accounts Department with placement and follow-up of all inspection orders and invoicing.


Chris Bates VP of Corporate Services Envelope Phone

Chris Bates, Vice President of Corporate Services

Chris works with national and regional companies within the NPI National Accounts department. With account coordination, he refers inspections to our franchisees and tracks the progress and completion of assignments to our client's satisfaction. Additionally, he applies his training and field experience by providing technical support services to franchisees as needed.


Bill Erickson Executive VP Envelope Phone

Bill Erickson, Executive Vice President and Marketing Director

Bill has been with National Property Inspections, Inc. since 2001. With more than 25 years of experience in marketing and sales management, he heads the corporate advertising functions and the NPI marketing department. Bill works closely with the NPI National Accounts department, winning commercial business for NPI franchise owners. On a daily basis, Bill handles customer relations and provides marketing training and support to franchise owners.


Laurie Willey Administrative Coordinator Envelope Phone

Laurie Willey, Administrative Assistant

Laurie joined National Property Inspections, Inc. in 2017. As an administrative support person, her duties include managing the front desk reception area, answering phones and processing supply orders for franchisees. Laurie also coordinates all aspects of the monthly training sessions for new franchisees and assists with the administration of state licensing, continuing education classes and national accounts.